Actually if you are losing the chlorine at night - that would not be due to CYA - CYA protects against sunlight - and there is no sunlight at night. Sounds like you have organics in the pool using up chlorine at night.
As far as which to believe - I have the same problem as you - Ben's kit tests <20, and pool store tests at 40. I think it might be user error on my part. Are you testing in a brighter/lighter area than you were before?
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