Unfortunately, I can't help you with your equipment but maybe someone else will be able to.
However, you don't want to use a SWCG to shock a pool anyways. It is better to just use chlorine added manually instead. Many of use just use Walmart's plain generic 8.25% bleach for our source of chlorine.
Do you have a drops-based test kit? We will need some numbers to be able to help. The test kit that we think is by far the best is the Taylor K2006 or 2006C (better buy). Not available locally but you can get it through this link that takes you to Amazon: http://pool9.net/tk/
But, in the meantime, go to Walmart and see if they have the HTH 6-Way drops-based kit (no test strips!) and get that. If they don't, get an OTO/Phenol Red kit (yellow and red drops) instead. Use it to test and then post your numbers. Also while you are at WallyWorld, get several jugs of their generic 8.25% bleach, a couple of boxes of 20 Mule Team Borax (laundry aisle) and a gallon of distilled water.
Also, tell us the type and volume of your pool, what size (hp) pump you have and what type and size filter.
Repost with requested info and then someone here can try and help you.
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