You're membership has been updated, so you shouldn't have any problems with access now.
Regarding the high calcium -- I wouldn't worry about it -- it may not be a problem at all. Go ahead and get the K2006 -- they are essential with well water. And follow the list below:
1. Use ONLY borax to raise the pH, if it's low. Never use soda ash (pH UP).
2. Do NOT ever add calcium to your pool -- even if a pool store tells you it's essential.
3. Do NOT add baking soda (alkalinity increaser) to the pool unless WE tell you to do so.
4. Read the muriatic acid page (http://pool9.net/ma/) and make sure you're ready to use MA to lower the pH as needed.
5. ONLY use bleach, dichlor or trichlor to chlorinate.
6. If you have a salt system that came with your pool, turn it off. Until you have learned to fully manage your chemistry, running a SWCG on pool water with very high calcium will just break it.
7. Do NOT use calcium hypochlorite shock, ever. (Ironically, depending on your filter, it may be possible to use cal hypo to BOTH chlorinate AND lower your calcium -- but even here, I'm the only one who can tell you how. So for now, no cal hypo).
8. If you don't have one, get an OTO / phenol red drops kit from Walmart. Get an HTH 6-way, if available. Get a cheapo model if not. Test your pool and post the results. Keep your pH low-ish (7.0 - 7.4)
9. Do NOT buy and use any clarifier, floc, or products to help with calcium. Usually, they end up making things worse, not better.
10. Order the K2006 . . . and watch the videos. As soon as you get the kit, test the pool and post results.
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