Brand new Polaris Pump is very noisy

[PoolDoc]

In my experience, the worst thing about Polaris pressure side system is how noisy they are. Without hearing it, I can't tell you whether your is noisy-but-normal or noisy-and-abnormal. We have sometimes been able to diagnose pump problems by YouTube videos (with sound), so you want to take a video with your camera or phone, and post it, that may help.

Things that will make your pump noisier include:

+ pump is vibrating against a resonant surface, like a plastic platform.
+ pump is connected to a rigid but small surface, like a concrete platform
(You can test the above with a door mat under the pump, to see if it the pump quietens.)

+ poor flow INTO the pump causing high turbulence or cavitation.
(You have to check your piping or pump situation to determine this.)

+ debris in the impeller.
(In your neck of the woods, pine needles can make their way through various strainers, and then lodge in the impeller -- especially an impeller with small ports like the Polaris impeller.)

. . . membership upgraded.