Just thought of 2 other things:
1. With borates = 30 ppm, you might want to go ahead and add the additional borax and acid to reach the 60 ppm level that is helpful in preventing algae. This is especially worthwhile if you're planning to go on vacation and leave the pool untended. On your pool, 12 boxes of borax (72 oz) and 4 gallons of 21 degree 31% muriatic acid should do it. If you do this, read the muriatic acid page, http://pool9.net/ma/ and add the 4th gallon slowly, testing in between additions. Given your stains, you probably want to add acid first -- directly to the pool -- followed immediately by borax added directly to the skimmers. (Do NOT choke the skimmer pipe -- borax can 'freeze' into a solid lump that will take forever to dissolve!) High pH can drop metals out, as stains.
2. If you want to just remove the stains and see if they stay gone, you can try that. Do the Vitamin C test. If that removes the stain, do all the following:
- add polyquat algaecide http://pool9.net/polyquat/
- let your chlorine level drop below 1 ppm
- dump ascorbic acid on the stains (http://pool9.net/ascorbic/)
- add HEDP (to keep the metal in the water)* [/B]
- do your borax treatment at this time (optional)
- re-chlorinate
The polyquat keeps your pool from turning green as the chlorine drops. The HEDP keeps the metal in the water (temporarily -- it gradually breaks down!) once you re-chlorinate. Doing it in this order will prevent new staining from the pH spike if you add borax.
If you'd like a relatively trouble-free, but not completely effective way to actually remove the metals from your water, you can use the CuLator packs. Contrary to the maker's literature, these are NOT 'worn out' after a month. The remain good until they are all gummed up from pool goo OR heavily colored from absorbing metals. You can put one in each skimmer, and hang them in front of the returns. If you put them in the skimmer, use a skimmer sock to prevent 'pool goo' from ruining them. -- They work but VERY slowly -- Using 6 at once, for 6 months, is better than using 1 at at a time, replacing them every month for 6 months.
http://pool9.net/culator/
http://pool9.net/skim-sock/
* HEDP is not sold directly under that name. "Jacks Magic Pink Stuff" is the highest concentration HEDP we've able to find, that is usually available. Amazon doesn't sell it directly, but usually there are 1 or 2 3rd party sellers on Amazon who do sell it.
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