OK.

I was thinking that something like that was going on.

I'm sorry, but our 'help model' assumes we're talking to someone with the ability to decide, and execute those decisions. We discovered a long time ago, that things broke down if the person we're talking do isn't actually able to do what we suggest . . . because they aren't really the one in charge.

In truth, your landlord or her son need to be the ones asking questions here. This time of year, we're so far behind it makes no sense for us to spend lots of time with someone we can't really help.

But you're welcome to read.

Good luck!

Best wishes.