I am really hoping that the Better Business Bureau can get me justice. That is what I prefer. All I want is what I paid for, a brand new liner that is supposed to look like it is brand new. Instead this one looks as if beaten with a baseball bat from end to end.

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I understand what you are typing to me about an attorney. They will probably not figure it is worth their time. So I will fight them with BBB. They notified me by email that they will notify the business that ripped us off in 1 to 2 business days. Then they give the business 14 days to respond. If they don't respond they send another notice in the mail. Then they claim they try to have it resolved in 30 business days.

Seriously I am thinking about calling a local television reporter if BBB can't help. This just isn't right folks.

I don't want revenge. I am not that kind of person. We just want what we PAID for!!

@BigTallGuy very good advice!

I will certainly follow the steps you recommend. Yes he has 4 other complaints against him and one of them is the exact same complaint as mine! But I get the feeling all that customer did was post a negative review about him on Yahoo connected to his business address along with directions and phone number. I posted my complaint right along with their complaint this morning! I will do as you suggest right now!

Thank you!