We just purchased a salt water pool, in-ground, gas heated. The pool company that installed the pool also opens and closes the pool. This is our 4th year. Last year when the pool company came and opened the pool I was so surprised and sadden to see our beautiful dark blue liner was faded almost to white. At the time of closing our reading was high at 9. I guess ideally it's suppose to be between 1-3. The pool company dumped in a pail of chlorine to close the pool for the winter It is my understanding that this should not have been done. Neither the pool company or the Liner mfg is taking any responsibility for this. They are saying that it was our families fault for not properly taking care of our water conditions, We tested the water at a pool store with a bottle of our pool water sample. Can I please have some suggestions, Ideas or opinions. I have pictures before and after and kept emails, and I am thinking about going to court over this disaster.
Please advise, thanks
Shawn
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