Hi Ross, and welcome!
It's hard to tell what's going on without any real information on your pool and your water condition. All I can tell is you have a vinyl pool and cloudy water.
It will be helpful if you can tell us:
In-ground or Above Ground
Gallons.
Pump size
Filter type and size (if possible)
and
....
Actual readings of the water.
Chlorine levels (preferably divided into FC--Free Chlorine and CC--Combined Chloramines)
pH
Total Alkalinity
Calcium Hardness (for reference--not important in vinyl pools unless it's too high)
CYA/Cyanuric Acid/Stabilizer/Conditioner.
Our first recommendation is always a good test kit, not guess strips.
We recommend the Taylor Technologies K-2006 or K-2006C kit, available via the link on PoolDoc's signature.
The Leslie's FAS-DPD Chlorine Service Test Kit available on-line is the same as the Taylor, but re-badged with Leslie's name and quite a bit more expensive.
In the interim, there's an inexpensive Wal-Mart kit that will do most of what you need:
http://www.walmart.com/ip/HTH-6-Way-Test-Kit/17043668
I'd get a gallon of Steam-Distilled water as well so you can use the "CarlD Patented Shot Glass Method" (a joke name for a valid method) for doubling, tripling, or quadrupling the range of the OTO chlorine test.
Run the tests with the Wal-Mart kit for now and post the results. Alternatively, take a water sample to a pool store and post THEIR results, but don't let them talk you into buying anything just yet.
Good luck!
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