New ecostar vsp shakes my plumbing

[mas985]

Also, it could be a bent motor shaft or even something stuck in the impeller. I would inspect the impeller first and if that is clear then look into a warranty replacement.

[PoolDoc]

look into a warranty replacement.

What he said. New motors should not vibrate or pulsate -- one that does, is quite likely to have an abbreviated lifespan. Replace it while you can.

[jwilliamg]

Thank you for all the replies. I should make it clear that the electric motor is not vibrating, humming maybe, as one would expect. It is the impeller end that shakes the 2" pvc coming out (or going into) the impeller end. Leslie's had their installer, certified by Hayward, come back out to "look" at it, unfortunately, while I was at work. He reported normal motor vibration. This is what happens when you're not there to see what gets checked. I called Leslie's back again, they promised to send someone out again, but so far all I've got is lip service. I was present during part of the installation, but not when it primed for the first time; I had to go get a replacement 240V 20A switch while the installer continued work.

Does anyone else have this pump? Does your pump shake your plumbing coming off the impeller?

[BigDave]

Does anyone else have this pump? Does your pump shake your plumbing coming off the impeller?

Yes I do. No, it does not.

[mas985]

Also, it could be a bent motor shaft or even something stuck in the impeller. I would inspect the impeller first and if that is clear then look into a warranty replacement.

Did you inspect the impeller? I doubt the service tech did.

[jwilliamg]

I did not inspect the impeller yet. I'm concerned about voiding my warranty. At the same time, if I have them open it up and they find debris from my pool in the impeller, then maybe I'll have to pay for the service call and labor. But shouldn't the basket prevent any debris from entering the impeller that it can't spit out?

[PoolDoc]

I'll make you the same offer I made another user -- take a video of the pump running, on low and high, and send it to me (poolforum@gmail.com). It's much easier to get an idea of what your dealing with, if we've got both sight and sound.