I can move your post into the correct area, and you can hope for a resolution, but that's about all. Forum traffic has begun to pick up, so you might get a useful response.
Otherwise, your best bet is to try to ID the manufacturer of those steps -- local builders might be able to help -- and contact them about step material and possible repairs.
. . . membership updated.
[June 2014 Update: Step by step fiberglass pool repair here: http://www.poolforum.com/pf2/showthread.php/17933]
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