First thing, order a good test kit (Taylor K-2006 or 2006C) from the test kit link in my signature below. In the meantime, pick up a cheap OTO/Phenol Red kit (yellow and red drops) from Walmart or someplace. Post your chlorine and pH readings.
Tell us what kind of pool you have, the volume, the size of pump and size and type of filter. Also, give us a list of all the products you have used in your pool, meaning ingredients and not just 'shock.'
Then, somebody here will try and help. Welcome to the Pool Forum!
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