OK, this one sounds credible, and is scary:
I called customer service. They told me to drain the pool because THEY WERE AWARE OF PROBLEMS WITH THE LINER SEAMS AT THE BOTTOM OF THE POOL WHERE THE SIDES ATTACH TO THE BOTTOM. They said to look there for the rip and repair after draining. So, we did. Another 3000 gallons of water later it leaked out a couple thousand more gallons in less than 2 days. So apparently there is another rip where the seams have come undone. I called WalMart to complain and the CSM told me to bring it back (even if the 30 days had expired although it had been less than a week) because she has had roughly a HALF DOZEN returns on this pool at her store alone!
I have gotten the impression that Intex farms out manufacture to a bunch of Chinese companies, and that production quality varies. Sounds like the moral of that story may be, buy from a vendor who will stand behind it.

And . . . inspect the seams before you fill!

I'm disappointed that Intex apparently shipped known-bad pools, without doing a re-inspection. That's consistent with all the Chinese product support I've seen in other areas, but not what I've seen of Intex previously.

We'll need to add a caution to "Inspect your pool CAREFULLY before you fill it!"


This quote was interesting, though not Intex's fault:
Whereas I commend Walmart for their speedy delivery and also their speedy and free return authorization process, I cannot recommend this pool. After I purchased it, I went to the town hall to make sure I followed the safety guidelines and found out that even though this is a removable pool, they consider it to be an installed above ground pool because it has a metal frame. Therefore, you must install a twist lock electrical outlet and ground the metal on the pool ($700.00), buy a different regulation filter ($600.00), get permits ($200.00), get a ladder with a self-closing, self-locking barrier ($600.00), get a pool alarm ($90.00) and comply width placement laws in your neighborhood. Kind of defeats the purpose of buying a cheap pool for use 3 months out of the year. If you want to get away cheap, get the pool with just the blow up top ring that is 48 inches high.