Sounds almost certainly like a suction leak, or a problem with your skimmer or suction inlet, allowing air to be pulled into the pump.
I will note that we had a similar problem, earlier this summer, that we couldn't solve till the guy sent in BOTH pictures and a little video. Then the problem was immediately obvious to those of us with service experience.
If you want to do that, send them to poolforum@gmail.com.
Bookmarks