Hi, and welcome to the forum!!
Sounds like you need to decide whether you want to continue to use softswim, or change to a chlorine pool, because the first step in conversion is--to add several gallons of bleach! Unfortunately, there's not much we'll be able to do on the SoftSwim part of this--there may be a handful of softswim users around this forum, but I'm not aware of them--most folks come to us when they've had enough of the time, trouble, and expense of having a pool with constant problems, and want to convert to chlorine. However, maybe there are a few folks who will chime in shortly.
My suggestion is to change to chlorine. Now...THAT, we can help you with!
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