Green Hair Problem After Using Bioguard Smart Shock

[PoolDoc]

Yes, I do know the pH of my pool, and also the alkalinity. pH is at 7.7 alkalinity 130. Seems good to me. Where can I find the information about easy pool care?

Seems good to me, too. If you haven't had a low pH (<7.0) in the past, the copper is NOT from your pool, but IS from either your fill water OR something you've put into the pool.

You can use HEDP to temporarily fix the problem:
HEDP is a liquid phosphonate that is pretty chlorine stable, and very good at keeping dissolved metals IN the water, instead of ON your pool surfaces. It can lift recent stains, OR it can be used along side of ascorbic acid, to keep the metals in the water, after the ascorbic acid is consumed by chlorine.

Jacks Magic The Pink Stuff 1qt (60% HEDP) @ Amazon
20% KemTek HEDP @ Amazon

and the CuLator product to actually REMOVE the copper from the water:
The CuLator product is a special patented plastic material, contained in a bag that goes into the skimmer, that can slowly take metals OUT of your pool water. We think it works, and have some evidence that it does, but not proof yet. (Not likely to be available locally.)

1 ppm Culator @ Amazon
1.5 ppm Culator sold by Amazon, shipped from Periodic
4 ppm Culator sold by Amazon, shipped from Periodic
Poolmaster 16242 Poolmaster Skimmer Basket Liner @ Amazon (to protect CuLator from being damaged by scum)

but, you need to get away from that BioGuard dealer. They screw up pools more creatively than anyone else out there, and pioneered the use of chlorine+voodoo blends that do 'who-knows-what' to your pool. Get a REAL testkit:

HTH 6-Way Test Kit @ Walmart
Taylor K2006A (3/4 oz bottles) @ Amazon
Taylor K2006C (2 oz bottles) @ Amazon

and take control of your pool!

[SnoopysGirl]

Post your pool info here:

Pool Chart Entry Form
Pool Chart Results

and get a good test kit ASAP:

HTH 6-Way Test Kit @ Walmart
Taylor K2006A (3/4 oz bottles) @ Amazon
Taylor K2006C (2 oz bottles) @ Amazon

We're seeing more and more cases where both BioGuard and Arch / HTH products are CREATING the problems they will then sell you fixes for; it's definitely becoming much hard to get plain unblended basic pool chemicals with few side effects. I can't prove they are doing this on purpose, but . . .

If you can't get the HTH 6-way immediately, at least get a cheap OTO / phenol red drops kit, and check your pH.

Thank you, pool doctor, I will get a good test kit. I usually use strips, but I also have an OTO/phenol kit, but I think I need to replace the OTO/phenol, as it is from last season.

Also, I entered in my information about my pool as requested. Let me know if any of my answers are unclear.

Seems good to me, too. If you haven't had a low pH (<7.0) in the past, the copper is NOT from your pool, but IS from either your fill water OR something you've put into the pool.

You can use HEDP to temporarily fix the problem:
HEDP is a liquid phosphonate that is pretty chlorine stable, and very good at keeping dissolved metals IN the water, instead of ON your pool surfaces. It can lift recent stains, OR it can be used along side of ascorbic acid, to keep the metals in the water, after the ascorbic acid is consumed by chlorine.

Jacks Magic The Pink Stuff 1qt (60% HEDP) @ Amazon
20% KemTek HEDP @ Amazon

and the CuLator product to actually REMOVE the copper from the water:
The CuLator product is a special patented plastic material, contained in a bag that goes into the skimmer, that can slowly take metals OUT of your pool water. We think it works, and have some evidence that it does, but not proof yet. (Not likely to be available locally.)

1 ppm Culator @ Amazon
1.5 ppm Culator sold by Amazon, shipped from Periodic
4 ppm Culator sold by Amazon, shipped from Periodic
Poolmaster 16242 Poolmaster Skimmer Basket Liner @ Amazon (to protect CuLator from being damaged by scum)

but, you need to get away from that BioGuard dealer. They screw up pools more creatively than anyone else out there, and pioneered the use of chlorine+voodoo blends that do 'who-knows-what' to your pool. Get a REAL testkit:

HTH 6-Way Test Kit @ Walmart
Taylor K2006A (3/4 oz bottles) @ Amazon
Taylor K2006C (2 oz bottles) @ Amazon

and take control of your pool!

Thank you very much for the product information and suggestions - will look in to purchasing the culator on Amazon.