No, it's a side effect of using bogus testing from 2 different companies! I have no idea what your actual PO4 levels are; either number might be right, but it's more likely that they are BOTH wrong!
You can test this for yourself, once you get your pool refilled, by taking a 1 gallon water jug (not milk jug -- it would contaminate the sample) filling it with pool water and then refrigerating it. After 24 hours, take a sample out of the jug "from your pool" to both dealers. Wait 48 hours, and then do it again. All 4 sample results should be identical. If you want to get an idea what the real results are, go ahead and order a K2006 test kit and learn to use it. Then, do a set of K2006 tests on the refrigerated gallon when you take them to the dealers.
By the way, the water in the gallon will NOT test exactly like your pool. Sitting for 24 hours will change it. Refrigerating it should hold any further change to minimum.
Do NOT soak your cartridges in acid, unless you want to have to buy new ones. Acid can 'set' oils, so they can't be removed. It's very, very unlikely you need to clean them in acid. Instead, buy a garbage can that the cartridges will fit inside of, and fill it with enough water to cover the cartridges. Add 1# of trisodium phosphate for every 2 gallons of water. Get PLAIN trisodium phosphate (not: substitute) from Lowes paint department, or this link:1lb Savogran Trisodium Phosphate (TSP) @ AmazonAdd 1 cup of bleach for each # of TSP. Spray off the cartridges, soak for 24 hours, then rinse thoroughly. If any scale is visible after soaking, you can ask about acid cleaning. But it's VERY unlikely you need it.
5lb Savogran Trisodium Phosphate (TSP) @ Amazon


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