Hi tallguyy, and welcome to the forum!!
Equipment is NOT my forte on this forum, but there are several on the forum that probably can offer you some ideas. Sit tight, and hopefully someone will be by shortly that can offer some suggestions. I personally would be on the phone with Namco or on the doorstep of the folks that contracted the installers first thing in the morning, and throw a big enough fit that they'd come out and fix it. (But, that's just me )
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