Hi and welcome to the Pool Forum. We'll need more information to be able to help. First off, we need actual current water testing results. What kind of kit did you use? Test strips don't count. The only kit we truly recommend is the Taylor K-2006 or 2006C which you can get through the test-kit page in my signature below. But, it is only available online so you need something to use in the meantime. Get a cheap OTO (yellow drops) / phenol test kit, or if available at YOUR Walmart (check availability), get the HTH 6-way DROPS test kit, which is compatible with the Taylor K2006. Test the pool as soon and you can, and post the results. If you get the 6-way kit, ALSO test the water you FILL the pool with, especially if it's a well, and post THOSE results as well. (The HTH is the best available kit you're likely to find locally, but it's not the K-2006. It can only provide rough measurements chlorine levels above 5 ppm, and it measures "TOTAL" hardness, rather than "CALCIUM" hardness, which is not ideal.)
It's much easier to answer your questions, when we know something about your pool. We often 'waste' the first few posts back and forth collecting information. So, please complete our new Pool Chart form -- it takes about 30 seconds, but will save much more than that.Pool Chart Entry FormOnce we have the requested information, someone here can try and help you get your pool in good shape. Hope this helps!
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