Let me move this so Waste, Waterbear and PoolSean can see it. Mineral Springs is BioGuard's proprietary model, and they are pretty sparse on the service info. But I think those guys know who makes what. You may have to be patient; we have just been swamped with new traffic.
The good news is, if your chemistry is set up correctly to the SWCG . . . it will be VERY easy to run manually, till you get your unit worked out. And, it's much easier to answer questions, when we have the details about your pool in one place. So, please complete our new Pool Chart form -- it takes about 30 seconds, but will save much more than that.Pool Chart Entry FormAlso, if you'll tell me HOW you test, and give me your current test readings, I can help you with a quick and dirty recipe for treating your pool, so you can use till your SWCG comes back online.
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