No silly questions. We are glad to help.

Yes, Ben is the one who will best be able to you with your scale problem. He has worked night and day around this forum for the past couple of months and really needed a couple days off to rest and do some other things. He knows a lot about pools and loves to help people, but he is also a husband and a father and needs some time with his family. His brain was starting to get fried from no breaks from this forum, so we are glad that he took a couple of days to recoup. But, he should be back around in the next day I think.

As far as searching, use the Google search in my signature below instead of the forum software's search feature as it is much better. Until your registration is finished (which will hopefully be tomorrow), you'll have to log out to see the search results.

Hope this helps! Thank you for your patience!