Mastamoon,
We are trying to help -- really! Counting since your first post on 5/27, this thread has grown to 43 posts. We are here to help and do so willingly! We like to help people learn to take care of their pools. I think all that Ben is trying to say is that sometimes we have members who get kind of obsessed with testing and with the precision of numbers and forget that pool care is not an exact science. We don't want you to do that; we want to help you manage it easily without forgetting to enjoy it!

Yes, we do chat amongst ourselves occasionally on the forum. I have no idea how many posts we answer in a day but it is high! Especially at this time of year. Sometimes it gets hard to keep all the various threads/posts/members/pools straight after we have been online answering for hours in a day. Us having a little chat, teasing each other, etc. is kind of a stress reliever for us. We have to have fun as we do this day after day after week after month after year after year or else ...... we are gonna burn out and then not be interested in sticking around to help.

We are certainly glad to have you and very willing to help you but just ask you to be mindful of the fact that right now we are absolutely swamped and for us to be able to help as many people as possible here on the forum, that we have to spread ourselves around. Hope you understand!