Thanks to you all for your responses and suggestions. When I woke up Sunday morning I went out to test chlorine. As soon as I tested it only turned cloudy and didn't show any chlorine. I started a little chemistry project in my kitchen with a gallon of pool water and bleach adding & diluting until I got a chlorine level but nothing did it. I finally did a sample of straight bleach & got the same result so it finally hit me. My chlorine must be too high to register and was bleaching the test tabs out. We had all ready drained so we started adding fill water....17 hours later and pool full I retested this morning and got a FC level over 10ppm. After work I ran to pool place for them to give me their readings & ran to Wal-Mart & picked up the 6 way test kit to do my own tests. These are the results...Pool Store Results: TC 10 +, FC 10 +, PH 7.4, CYA 75, Iron up to 0.5 (was at 0.3...up b/c my fill water from partial drain and I added 3 qt pool magnet Sun 5/20 and then Sparkle Up 5 cups Mon am 5/21), Adj Alkalinity up to 247 (was 195 on 5/19 test sample), TDS 1400, and hardness up (pool store didn't say to what amount but said this is due to the calcium based shock of Burnout 3 and directed us to use scale inhibitor). My tests results from 6 Way test are: TC orange & pool doc suggested that means TC between 20-40ppm, FC 10 +, PH 7.4, CYA 70, Iron (no test available), Alkalinity 240, Hardness over 800! (last pool store record on 5/19 was 304). I forgot the amonia test Our pool is a liner pool. Our water quality as of this evening is very milky/cloudy which pool store suggests is hardness and chlorine that will "burn off." For information our pump is "Pentair Ultra-Flow High Performance Pump", top mount sand filter is "Pentair Sand Dollar Tagelus", and MiniMax Plus Pentair Millivolt Ignition Heater. Pool store is excited about chlorine level 10+ and gave suggestions of add 6 lbs Lo n Slow daily X 3 day to reduce Alkalinity. They said they also will address hardness but not too worried about it now and wants alkalinity down first and hardness up due to calcium based shock. I have little faith in my pool store's advice and would really appreciate any suggestions. Thanks for your help!