Janet,
Haters gonna hate.
Don't let it get you down.
I can tell you this, don't know if it will help.
Where my mom lives, the Wally World is the nicest store in town. Mostly because the other stores cut back on almost everything trying to compete with the WM Megastore.
Where I live, the local Wall Marts are different - not at all pleasant and usually filthy. I can't explain it but I can tell you there is a difference. I avoid them - been in 'em enough to know what i'm talking about, but will usually shop elsewhere. I love my Costco - many people don't care for thiers.
The OP in this case is clearly unpleasant and not the class of people usually on this forum. Money can't buy class. Perhaps this person should ask Ben for a for a quote to manage the backyard oasis. I doubt he'd respond.