My apologies for popping into your forum to ask, but if anyone could give me some idea as to the responsibility's that most pool services adhere to. The situation I have is my pool guy I have had for about 3 years let my pump leak until the pump was corroded internally, pretty much cooked the motor. I was out of town for the summer and when I returned I noticed it had been leaking to the point that mold had built up on the concrete pad.
(it is an inground pool)
I had asked him a couple weeks in a row if he knew what was going on with the leaking, he thought it was a pipe leaking. He seemed a bit confused about it, the pump when he came to service the pool was always wet from the leaking, and only until it was shut down by me, did I notice that the extreme build up of chlorine salts and corrosion under the pump.

My question is should he be held responsible to replace the pump?,
I had just replaced the 7yr old pump a year ago. I was told from the place I got the pump that the seal went bad and needed to be replaced, a simple repair would have saved the pump. They also told me that inconsistencies in the pool levels and excessive chlorine fried the seal in the first place.
Thank you for any information you can give.
Kim R