I can't help with the cleaning system -- I've never worked with them. (Have heard of them, but mostly bad stuff!)
However, you can test your filter to see if it's catching dirt properly, by adding DE powder -- just a couple of cups -- to the skimmer while the pump is running. If there's a hole in the cartridge, or some location allowing unfiltered water to return to the pool, it will show up when the DE returns to the pool, and makes the incoming water cloudy.
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