Thanks for the replies, things are back under control. The contractor's regular pool guy is "busy" with the county fair, so, unbeknownst to the contractor, made a deal with his buddy, with another startup guy/maintenance company. The temp startup guy showed up yesterday to see how things were going because he thought the regular guy was back on the job. He took care of things and it's now back in range. He said he hasn't heard from the real guy and left a message while I was standing there. Now I know a little better what will happen with the balances. Good thing I wasn't working out of town right now.