Whether the damage is permanent or not, depends on what was on the filter when you acid washed it. But, I think the mistake is pretty common . . . as is destroying filters by 'cleaning' them with a pressure washer.
The pool industry -- like many others -- is not notable for the knowledgeability of its members. But, do keep in mind that most people in the pool business don't clean filters -- they build pools, finish plaster, sell chemicals, etc. And, they may be able to do those things quite well, without knowing a think about cartridge filtes.
Also, keep in mind, that many (most?) pool industry members don't LIKE pools or swimming, themselves.
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