Skip this if you're not interested in the sent-me-the-wrong-kit-drama
I called the customer service line for In The Swim, and had to deal with a nasty little customer service rep who claimed I ordered the wrong kit (according to my Amazon confirmation email and the original receipt, I ordered the K-2006C). When he started becoming curt with me, I asked to speak with someone who was less rude or his supervisor. He continually refused to transfer me. Only after I claimed "I hope to God someone over there is recording your bad attitude, 'cause I sure am, and I'm more than happy to email the MP3 conversation to Amazon" did he reluctantly transfer me to the supervisor he'd previously claimed wasn't there. THAT supervisor was a very pleasant person to talk to, researched my order further, confirmed the error was on their end, and has forwarded the issue to the customer service department who should be calling me back today. So they claim.

Clearly my notes weren't very clear. I just re-ran all my tests, and they're all about the same, EXCEPT for CYA. Forget what I said before about the drop test (I had this test confused with another, now I get it ^.^ ) The first time I ran the test, I counted to 30 (as the box said 30 seconds). This time I used the kitchen timer, and waited 60 full seconds, and I have a CYA of 75. So ... looks like I need to get the chlorine up to 20. Should I just add a bottle, and test ... or am I out of luck until I get the proper test kit? Also ... anyone know why this kit came from In The Swim, and not Amato? I'm concerned Amazon may be diverting some of the sales to alternate vendors?