Flooded Pool Heater Compressor

[psciotti]

Thanks Ben! When I spoke to the company they had to have their local service guy call and "corporate" would not quote a price for the service call - $159 for 1 hour + parts. When I spoke to the service "kid" - he sounded about 18yrs old - he said he had not been with the company long. Like you said - things just aren't adding up here so I will avoid them. If I were to say have my HVAC guy give it a whirl (I do trust in his abilities) do you think he would have a clue about a pool heat pump or is this more of a plumbers thing? If I were to go with a new unit do you suggest sticking with say a Hayward or Pentair....more name brand?

Thanks ~ Paul

[PoolDoc]

Based on your other thread:
http://www.poolforum.com/pf2/showthread.php?12291
it's almost certain that you really did have water in the compressor, because you really have eaten up the heat exchanger with extremely low pool pH. This sort of damage is readily visible when you expose the exchangers. I wouldn't recommend attempting a warranty claim.

So, even though the service guy was a bit flaky with his HVAC knowledge, he was correct (even if by accident!) in his diagnosis of a heater destroyed by pool water that was very seriously out of balance.

Sorry!

[Poolsean]

Aqua Comfort is a marketing company that sells private labeled products. Over the last 10 years, they've used 3-4 different manufacturers of heat pumps.
So you may be better off using your own HVAC company, since they would be able to get the components to repair your system too.

Water coming from the compressor is certainly a sign of water eroding the heat exchanger and making its way through the freon lines to the compressor...and as Ben said, it will most likely not be a warranty covered issue.

If you're considering replacing your heat pump, look for a titanium heat exchanger, which is virtually impervious to chemical attack. In addition to the Pentair and Hayward units, you may also consider the largest manufacturer of swimming pool heat pumps, www.AquaCal.com .