First let me start by saying thank to you any and all responses.

Quote Originally Posted by Watermom View Post
Hello to you and welcome to the forum! If you can tell us a little more info, we can help you get your cloudy water cleared up. Tell us what type of pool you have and the volume. Also, please post current water testing results taken with a drops-based kit. If you don't have a good kit, check the Amazon link in my signature for the kits we recommend --- Taylor K-2006 or 2006C. Only buy if the seller listed is Amato Industries. Other sellers may substitute the K-2005 which you don't want.

What is the ingredient in Pristine Blue and in Softswim?
I have an above ground (roughly 10,500 gallons). Hayward sand filter with a matris pump. I don't have the actuall numbers at hand, but all my numbers were where they should be. I can post exact numbers later.

Quote Originally Posted by PoolDoc View Post
Hi Swerve

I'm guessing you've made -- how can I put this -- a BIG mess!

Pristine Blue (copper sulfate) and Softswim (PHMB) are *totally* incompatible. Unless you drained the pool before adding SoftSwim, your cloudiness is partially destroyed PHMB.

Honestly, I don't know how to clean this up. The way you remove copper is not really compatible with removing SoftSwim. And, I don't know how to remove that much copper -- it's in the walls and filter, if you've been using it for awhile -- while leaving the Softswim there.

Let's start with this: did you completely drain* and refill your pool before adding SoftSwim?

Ben

* If you have a liner pool, a complete drain can destroy your liner.

I did not drain and start new. When I closed my pool after last season I didn't close with chemicals. I just left it go knowing I was going to switch to something else this year. At the beginning of the season I vacuumed to waste till it was about waist deep. In part to get all the debris off the bottom and in part so I could fill half with fresh water. I did change the sand, but not till after I filled the pool back up. I thought maybe it was dirty sand causing cloudyness. My pool store told me there was almost no trace of the pristine blue in the pool before I switched to soft swim and it would be fine to switch, but as I learned they aren't to realiable of a source.

My thoughts now are to just roll with it for the rest of the year and start new next year. After reading all the threads about soft swim and switching to chlorine, I do believe that is what I will do next year. lol my wife will be ready to kill me after this. I would drain and start new now, but after already filling the pool halfway and spending all that cash on a new chemical system I'm not really ready to abandon ship. Any thoughts and/or help is really appreciated.

Quote Originally Posted by CarlD View Post
If you decide to drain and refill, we'll have Poconos go over a totally safe way to do it with you. Something to do with a large clear plastic sheet that separates the old from the water. You fill on top of the sheet and drain the old water from below. That way your pool, especially a vinyl one, isn't disturbed. But Poconos has done it. I haven't.

Carl

I have actually completely drained the pool and refilled with no ill affects to the pool liner. I didn't think it would hurt as I am the one who leveled the ground and set the pool up. It is a pretty stout frame with a groove/hook system to hold the liner in place.