We need a CYA level--that will determine how high you need to go with the chlorine to burn off the CCs. When you added stabilizer, did you add it through the skimmer, or broadcast it into the pool? How long ago did you add it? If you added it through the skimmer, have you backwashed the pool since then?

Basically you'll need to shock the pool (again, how high will be based on your CYa level) and maintain it at shock level until the CC goes to zero, and until you're not losing any chlorine when testing at night and again in early morning before the sun is on the pool.

Your pH is fine for right now, and we can work on the TA later (although we really need to know what it is). If you can get a drop-based kit it would make your life a WHOLE lot easier when maintaining your pool. We recommend the Taylor K-2006 but most WalMarts carry a 6-way kit for about $15 that will suffice for now. It will test your TA and your CYA, as well.

So...post a CYA level for us, and a TA also if you can get it, and we'll go from there!

BTW: did you have your water tested for metals? If so, what was the result?

Janet