OK:

For those still shopping: One of my Blue Diamonds is back from the shop.

I dropped them off Tuesday (Cedar Grove, NJ isn't far) and last night, Thursday, one of them was at my doorstep! That's TWO DAYS after I dropped it off, folks! It's chugging away now nicely! I had NO expectation of such amazingly fast service! And they were really nice about it!

When I had problems with my Dolphin Dynamic it was a nightmare to get servicing in comparison. They kept sending it back unfixed and then accused me of lying. They finally gave up and sent me a brand new unit--after months of nonsense. So I was expecting problems from Blue Diamond too.

WOW! TWO DAYS!

(Obviously, getting one of the two back working is FAR more important than getting one back).

Now I'm not happy that this one failed after just 2 months, but BOY did they handle it properly--and the other one got in BARELY under the warranty period!

So Blue Diamond's service is A+.