In my favorite store there's a guy who won't push calcium on vinyl pool owners, knows pretty much what's what and is great on parts. Another guy thre tried to convince me that copper doesn't turn blonde hair green and is great stuff. But their LC is this freshest and strongest and they turn over pallets of the stuff
Leslies is a mixed bag. I'm had one guy GIVE me a the only container of R-0870 powder because he didn't know what it was and couldn't find a price. Another store had a close-out on the combo FAS-DPD-Monopersulfate test kit for $20...it's $65 from Taylor. I've also had a Leslies guy tell me "bleach is bad. It raises your total dissolved solids" (ie, salt). Yet they sell, online a re-badged version of the K2006 kit.
There are good and bad people in pool stores, just like in Home Depot and Best Buy, but most are decent people with incredibly bad information.
Carl
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