The Nature 2 adds metals to the water, which can be a real nightmare--read thru the "Metals" forum if you need proof!! You can switch to the BBB system, simply by removing the cartridge and using bleach for your chlorine source. If you can post current water testing results for FC, CC, pH, TA, CH, and CYA, I'm sure we can help you get it clear!! We'll need to know the ingredient in the "shock" you used, not just that it is labeled as "shock". Should either be cal-hypo or dichlor. What kind of filter do you have?
Welcome to the forum!!
Janet
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