Brown water in pool- from Iron

[newpoolgirl]

Well yesterday was day 5 after using hth metal control after i dumped and refilled my intex round 5,000gal pool. i balanced my ph and alkalinity. now today i added shock and no brown water. (I stuck with all hth chemicals from walmart for now.) the only problem now is that my ph dropped after i added shock.
HTH support told me not to add any chemicals when i'm waiting my 4-5 days after using metal control. i did ask about algecide and they said no, do not add anything. i wasn't arguing b/c i didn't want brown water. i will add it now though b/c i'm passed that window. the only part i didn't like was that they said if i'm going to add more well water to pool, i have to let chlorine level drop to 0 again to add metal control. The instructions on the bottle of their products are misleading b/c they don't tell you everything. The bottle didn't tell me to wait 4-5 days or not to add any other chemicals. i do have to contact them again to see if i need to keep adding metal control weekly like the instructions on bottle tell me to. they are easy to access on their web page to do a live chat. I hope this will help some people out.

[CarlD]

About the only thing HTH told you that was correct, IMHO, is not to add algaecide.

You will find that their advice differs from ours. You cannot split the difference or you WILL get a mess. You will need to either follow HTH's advice to clear your pool, or follow ours, but not both.

[mbar]

I never wait for my chlorine level to drop before adding the metal out. Metal out will use up chlorine, but I always keep my levels up so that I don't get an algae bloom, because then you are in a loop - algae bloom, shock then get stains, get rid of stains with low chlorine, and go around again I just keep up with the pool by adding sequestering agent and keeping the water balanced. Once you get the water cleared, and the water balanced I will help you with the stains. Remember the most important thing is to have a sanitized balanced pool. You can swim in a pool that has stains, but not in one that is not sanitized.

[newpoolgirl]

today i woke up to brown water again. Called HTH and they said i must not of added enough Metal Control for it to take care of all the iron in my water. I did add what they told me. They said that I should take my water to pool store and get it tested, then they can tell me how much to add. Does anyone know if this is the correct advice b/c i'm about finished with my pool. I have been trying to swim in it since memorial day and haven't been able to get it clear. Please help.

[CarlD]

I hate to tell you this again, but you can either follow HTH's advice and the pool store's advice, or you can follow our advice. You cannot "cherry pick" because they will tell you to do stuff we will tell you not to do.

I said in my last post:

You will find that their advice differs from ours. You cannot split the difference or you WILL get a mess.