OK,
Let's start again. Get us a full set of test numbers, including metal content. DO NOT ADD ANYTHING UNTIL THEN!
Your pool guy told you your FC was too high at 4ppm. In my judgement, that immediately disqualifies him to offer any advice. You cannot clear up a cloudy pool if you live by the rule that 3ppm is as high as you should go. 3-6ppm is normal FC for pool maintenance when your CYA (stabilizer) level is 30ppm.
You cannot pick and choose between contradicting advice. Either he's right or we are. You have to decide. MBar knows the metal problems better than anyone here with the possible exception of Chem_Geek or PoolDoc.
Tell the guy at the pool store you NOW need his help with the testing to monitor your water (after all you bought stuff from him--it's the least he can do) but don't buy ANYTHING ELSE until we see the results.
CarlD

Watermom is right - I meant Borax not baking soda. However your alkalinity is fine now. Your cya will take a while to measure in the water, so that is why I suggested to leave a puck in the skimmer so that some stabilized chlorine will in the water while the sun is out. It will be impossible to keep your water at shock levels on a sunny day without cya. Until your water holds chlorine within 1ppm overnight, then you are fighting something in your water, and you will end up with another algae bloom. I would suggest putting in a little calcium - sometimes it can help clear up the colored water. But most important keep the pool at shock level which is at least 10- 15ppm like Carl said until it holds overnight. It is true that getting the water balanced and without stain is tough for a while, but once it is done it is easier to maintain. Water is so sensitive to the chemicals, and it is hard to be sure how it will react to the different ones that are already in the pool - That's why we suggest getting the water sanitized first - then balance the rest. It is why it is so good to have a good test kit - this way you can take care of your own water. Try to relax - you will be swimming in a nice clean pool
One gallon of bleach will raise the chlorine by 5ppms in 10,000 gallons of water.

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