what problem do i tackle first!

[aylad]

Keep going with the high chlorine until your algae problem is completely cleared up...once you add the metal sequestrant you're not going to be able to bring your chlorine up high enough to fight the problem, so that that done first--water should be clear, blue, not cloudy. Keep running your filter 24/7 until the cloudy clears. I would go ahead and add Borax so that you can bring your pH up a little, but mbar recommends no more than 7.2. However, 6.8 is low enough to be acidic and cause damage to a liner, so if it's a liner pool I would go ahead and address that. AFter that, I would put stabilizer in a tube sock and hang it in front of a return, so backwashing won't wash it out of the pool before it dissolves. THis will take a few days to dissolve, but you want stabilizer in the water to protect your chlorine once you get the other problems taken care of. In the meantime, I'll see if I can get Marie (mbar) to offer her advice on this thread since she's the stains/metals guru around here.

Hang in there!
Janet

[poolhelp101]

thank you very much! I will do just as you said. i will let you know how things are going so you can help advise me and keep me on the right track. thanks again!!

[Watermom]

Jan -- I already asked Marie to take a look and she is going to.

[poolhelp101]

i finally got my water tested at a pool store and the cya shows 0, chlorine is 1.0 everything else was okay except hardness and they said i need to add 30 lbs of balance pak 300, which im not going to do unless you tell me otherwise. i have a vinyl liner. i am going to add the balance pak 100 to increase the cya. the pool store says to add 9 lbs...i have 21,000 gallons of water. is this the correct amount? also you all instructed me to put the stablizer in front of the jets in tube socks, should i still do this, or do i need to add in the skimmer since my reading is a lot lower than i thought? please let me know what to do. thank you

[AnnaK]

Are these the BioGuard Balancers you have?

The Balance Pak 100 adjusts total alkalinity according to their Website, it won't increase the CYA. The Balance Pak 300 is a hardness increaser and since you have a vinyl liner you don't need that.

Did they sell you Stabilizer 100? That's the product you'd need to raise CYA. The suggested amount of 9 pounds is close enough to raise your CYA from 0 ppm to 50 ppm but it has to be stabilizer, not the Balance Pak 100.

If you have the analysis sheet right there would you mind typing in the test results?

[poolhelp101]

sorry Anna..i got that confused. i meant to say Stablizer 100 to raise the cya and that is bioguard product. i don't have the sheet...i forgot it at the pool store, called them on my way home and asked them to fax it to me as they were getting ready to close and i didn't have time to go back...well they did fax it, but it was blank sheets! i do remember them saying i need 9 lbs of cya, which i did buy Stablizer 100. i didn't buy anything else. i remembered it saying on here that you don't need to add hardness for a vinyl liner. my testing of the clorine tonight shows zero so i have added bleach again. do i need to raise to 50 by adding 9 lbs? and do i just put it all in front of the jets? thanks for helping me.

[AnnaK]

Please don't put it in all at once. It's best to be conservative when adding CYA and some other things. It's much easier to add more later than to take some out if you overshoot.

A CYA of 50 ppm is a good number to work with for most pools and the 9 pounds will get you close enough to it, either up or down a little but not enough so it would matter.

Put 3 or 4 cups worth in an old tube sock, knot the top or tie it off with a zip tie. You then fasten this in front of a return so the water hits it when the pump is running, or you can put it in the skimmer basket but it has to be done in such a way that it doesn't plug the hole and impede suction back to the pump.

CYA can be pretty slow to dissolve so this might take a couple of days.

What does the product container say about adding it? Does it say anything about pre-dissolving in a bucket of water? That's another method which works really well—but not all stabilizer products can be pre-dissolved.