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Thread: Who loves their Polaris 380?

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  1. #1
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    Default Who loves their Polaris 380?

    I am curious: I hear people say all the time how much they LOVE their Polaris 380. I've had one for 4 years and pretty much hate it. Am I the only one? I'd love to hear comments from owners.

    If I had a nickle for every hour I've spent dinking around with the jet in the back to make it run a circuit of the whole pool, I'd be rich. I don't even have any obstacles. It cleans the pool just OK (20x40 rectangle with 8 1/2' deep end). It's never totally clean. I've talked to a specialist at Polaris (really, really great customer service, I'll give them that.), posted on the old forum for tips, etc. Now I just want to know if I'm the only one...

  2. #2
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    Default Re: Who loves their Polaris 380?

    I've got the same Polaris and the same size pool, and mine Polaris works great. I've had it 8 years and have changed the belts once or twice, other than that it is the greatest machine invented by man.

  3. #3
    aylad's Avatar
    aylad is offline SuperMod Emeritus Burfle Ringer aylad 4 stars aylad 4 stars aylad 4 stars aylad 4 stars aylad 4 stars aylad 4 stars
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    Default Re: Who loves their Polaris 380?

    I love mine, too--the only problem I've had with it in 4 years is that I've replaced the belts once, the wheels once, and the backup valve once--but then again it "lives" in my pool, and is used year-round since I live in a very warm climate. I would absolutely buy another one!

    18 x 36 IG liner pool....
    Janet

  4. #4
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    Default Re: Who loves their Polaris 380?

    We've had ours 1 year and are extremely happy with it. Only thing I had to adjust was the water pressure exiting the 'tail'. It would occasionally come up out of the water and spray the windows of the house with salty water which looks pretty crummy when the water evaporates and you're left with a salt film on the glass. I got tired of washing windows so I just cut the pressure back a little and no more problem. We would definitely recommend the 380.

  5. #5
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    Default Re: Who loves their Polaris 380?

    As you have noticed, the polaris 380 is either loved or hated...

    I loved my old 280 until the dog destroyed it, the trade in program got me into a new 380. For the first year I could not get the thing adjusted right, but one day I lucked up on a perfect setting for my pool. The 380 has been great ever since... It's all in the setup (luck)!

  6. #6
    markphin is offline Registered+ Thread Analyst markphin 1 star
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    Default Re: Who loves their Polaris 380?

    I love mine as well. Thing is worth it's weight in gold. I have had 4 seasons and just replaced the belts and wheels at end of last season.
    Make sure your hose is the proper length, you also want to have the adjustment nosle at about 11:00.

  7. #7
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    Default Re: Who loves their Polaris 380?

    I have the Polaris 180 and was always struggling with it because it would go in circles in the deep end of the pool and not go up to the shallow end. I played around with the little jet in the back and that never helped. Finally, what worked was to move the direction of the hose that connects to the robot. My polaris would constantly run in circles towards the side with the one wheel. What I did was turn the hose towards the two-wheel side to the 4 oclock position from the normal 6 oclock position (i.e., if your looking from above and the two wheel side is on the right). Now it covers the entire pool.

  8. #8
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    Default Re: Who loves their Polaris 380?

    We HATE ours as well. We have a fiberglass pool with many articulations. First we had to get wheels that have suction cups on them to move around the pool. Then once we got it to move, it gets stuck on every curve so it just sits there. Anyone want one? We are looking at the Aquabot. That looks like it has treads (kind of like a tank) and not wheels. Does anyone have anything like that? Our thought is that it would not get stuck on the curves of our pool. Any suggestions?

  9. #9
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    Default Re: Who loves their Polaris 380?

    I have a love-hate relationship with mine. I love how it is integrated with my Jandy controller so I can set it to run when I want and forget about it. But I hate that it is always getting wrapped up on itself and gets hung up. If I don't catch it, I am just wasting money running it. I too have spent countless hours trying to adjust the thing. I did the tail adjustment to keep it from squirting my windows, and that helped. Whe it dies, I will probably buy an Aquabot or something similar.

    -Rick-
    18,000G freeform gunite; PebbleSheen; Sta-Rite System 3 Cartridge; Sta-Rite heater; Polaris AutoClear Cl Generator; Polaris 380 cleaner

  10. #10
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    Default Re: Who loves their Polaris 380?

    Quote Originally Posted by CAPTCHEMCL
    We HATE ours as well. We have a fiberglass pool with many articulations. First we had to get wheels that have suction cups on them to move around the pool. Then once we got it to move, it gets stuck on every curve so it just sits there. Anyone want one? We are looking at the Aquabot. That looks like it has treads (kind of like a tank) and not wheels. Does anyone have anything like that? Our thought is that it would not get stuck on the curves of our pool. Any suggestions?

    I have had my Aquabot for a year now and love it. I am amazed at how efficient it is.

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