Apparently he(the Rep) was. It has all been a terrible mis-communication. Each of the Aqua-rite models has different proper operating specs. My T-3 ranges are 1.30-3.91 amps and 23.8-28volts.
The Hayward and Goldline manuals really need improvement explaining spec ranges for each product and what they mean as well. All the diagnostic numbers should be fully explained.
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Be aware that specs depend on which model you have. A T-15 has different specs vs. the T-3.
I finally cut through their mis-information and poorly written manual. My system is a T-3 and is working quite well.
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Bottom line.... Hayward really needs to revise their manuals to avoid all the confusion they and untrained dealers lacking knowledge cause.
They appear to have a good product.
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