Hey,
After reading what happened i would be pissed off, first you went to a store and bought a brand new kit and installation after paying top dollar you now have a leaking skimmer, small leak but still a leak. and now caulk on the outside which mind you is a sore thumb, not horrible but should not be the case considering you bought new. I would not be happy in your situation and would complain to someone higher in the company. I really hope tightening the screws fixed the problem and the caulk is meant to be there. hope you enjoy the pool!
just my 2cents
-Arron
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