Sean I need help - Pool Pilot Total Digital

[smallpooldad]

This morning at 11:30 am.

The unit came on and had the the bad temp sensor indicator again, please see previous post. This time nothing seemed to work, this includes all recommendations in the manual to troubleshoot, connect and disconnect, etc. Just called your tech support but they are closed at 5:30pm eastern, after 11:30 am Hawaii time. I left a message.

Tried to using channel locks as recommended in the manual to pull out the unit but the white PVC ring will not budge, I first took out the two tiny screws. This is my first time doing this, the salt cell itself looks like new but flushed it anyway.

The white PVC ring looks as if it was put in off center, during manufacture, as it tilts up from the vertical, and I am guessiing this is the cause, as it will not budge.

As the temp sensor does not work it causes the ORP to read too high so of course it does not generate chlorine. What should I turn off so that I can at least produce chlorine?

Aloha.