Call the company and ask--that's easiest. Are you sure that basket is supposed to stay in? On my filter, it's a shipping and winterization tool that stabilizes the vertical pipe. Ask for technical support and have the model and serial number of the filter ready. I did that with Hayward since my filter and pump aren't a matched pair and they were able to reassure me they work fine together--6 years later they are still fine.
Bookmarks