Quote Originally Posted by poolaris View Post
I had my water tested at Leslies as lately I had been using a lot of acid. 4 gall in only two weeks and still had high ph. I have a salt system and realize that contributes to high ph, but this recent acid demand was much higher than usual. They told me that my phosphates were 2500 which is what was causing my problem, and sold me a $30 jar of phosfree, My water is sparkling clear with no signs of algae.
After reading some of the comments here on Leslies I decided to return it unopened. They told me that they do not make refunds, even after a couple days and with a receipt. I told them I would not be coming back and that as far as I was concerned they had misrepresented the product. After going back and forth they allowed me to change it for other items which were of more use to me. In spite of their generous offer, I shall not be returning to Leslies. Beware when you take your water in for testing!
You know what? This is the way pool stores just are. Leslies pushes phosphate reduction because it makes money. It's their lastest scam, and that's what it is, a scam. If they are the only ones that have what you need, just buy it. There's only one pool store I know where the nonsense level is down to a dull roar. Everywhere else this is what they do. It's like blaming a cockroach for being a cockroach. I don't listen to them, I get what I want and need. If you let them, they'll tell you about "Chlorine lock" and how bleach does "bad things" to your water (but what they cannot tell you) or how it raises your TDS (Yes, but 5 years of bleach STILL won't raise your TDS as much as setting it up for a chlorine generator).

Heck, these are the people that will HAPPILY sell you Nature2 chem-junk.