First of all, welcome to the forum. Secondly, you need to read, read, read here on the forum and also on the sister site www.poolsolutions.com and you will learn a lot about taking care of your pool easily and inexpensively.
It sounds like, as we like to call it around here, that you are getting "pool-stored" which means that the pool store is selling you a bunch of stuff you probably don't need and emptying your wallet.
You need to quit relying on the pool store to test your water. Buy yourself a good dropsbased kit and test it yourself. It is not difficult and your readings will be more trustworthy in most cases. Since all you have for now are readings from the poolstore, we'll have to go with those.
Your alk is fine. A calcium hardness reading of 300 is OK, but don't add any. Vinyl pools don't need it. By any chance, did the pool store advise you to add any? Your ph is OK at 7.2, but you never want to let it drop below 7.0. Readings below that are acidic and can damage your pool. If it does drop, you can use some 20 Mule Team Borax (in the laundry aisle at Walmart) to raise it.
What have you been using as your source of chlorine? Don't just tell us 'shock.' We need to know ingredients. Post with that info and somebody here can advise you how to proceed with chlorinating your pool.
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