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Thread: Has anyone deal with Artesian Pools?

  1. #1
    mjs31 is offline Registered+ Thread Analyst mjs31 0
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    Default Has anyone deal with Artesian Pools?

    I am editing my original post and saying that I completely over reacted to a weekend email issue for the warranty service. It appears it was a server issue on their end. I wrote an email the next business morning the they assured me I could send warranty claims via email and the also sent the form I needed (I already had it, but a good gesture) and the addition items such as pictures etc. I sent this on and it went through. Never did get an email saying they received it, but I gave it time.
    Today at approx 5pm UPS delivered 4 brand new Resin seats to cover my warranty claim of some cracks.

    I am changing my customer service rating for Artesian to a "B+" and hopefully have learned my lesson about letting my emotions get the best of me.

    Well done Artesian.

    Mike
    Last edited by mjs31; 06-10-2008 at 12:30 AM.

  2. #2
    mjs31 is offline Registered+ Thread Analyst mjs31 0
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    Default Re: Has anyone deal with Artesian Pools?

    Edited my original post.

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