I told my family this at a picnic we threw after someone said "Ive had a pool for 30 years and never seen it as clear as yours".
When I preached the 3Bs they looked at me like I had 3 heads! (and yes "bleach is too strong"....I told them their homework assignment was to go home and read their product labels, and compare them to the 6% chlorine content of bleach).
2 months later I saw the person that said their pool was never so clear, and they thanked me for introducing them to the 3Bs. Saves money, works better, easier to do.
-Chris

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I thanked her and bought the muriatic acid I originally came in for.
IMHO, the biggest problem with pool stores is that many of the people working in them just don't really have any real knowledge of the chemistry of pool water and just buy into everything the manufacturers tell them in training and seminars. When I owned my first portable spa several years back (I was a complete newbie!) the dealer, who also sold all types of pool and spa chemicals and equipment, had me using bleach to chlorinate my spa and baking soda for alkalinity (unfortunately, he DID have me use sodium carbonate to raise ph and recommended test strips)!



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