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Thread: Loop-Lock Repair

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  1. #1
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    Default Re: Loop-Lock Repair

    After seeing this thread, I sent an email to Loop-loc at 1pm on a Thursday. To my amazement, on Friday a fedex package had arrived at my home. They sent two kits (1X1 and 3X3) cause I hadn't specifiied the size I needed. I sent them an email the following day asking how to install it and they told me to buy a product called household goop

  2. #2
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    mbar is offline Lifetime Member Whizbang Spinner mbar 3 stars mbar 3 stars mbar 3 stars mbar 3 stars
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    Default Re: Loop-Lock Repair

    Great!!! Sometimes you only have to ask!
    Northeast PA
    16'x32' kidney 16K gal IG fiberglass pool; Bleach; Hayward 200lb sand filter; Hayward pump; 24hrs; Pf200; well; summer: none; winter: mesh; ; PF:7.5

  3. #3
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    Default Re: Loop-Lock Repair

    Quote Originally Posted by Charrua2
    After seeing this thread, I sent an email to Loop-loc at 1pm on a Thursday. To my amazement, on Friday a fedex package had arrived at my home. They sent two kits (1X1 and 3X3) cause I hadn't specifiied the size I needed. I sent them an email the following day asking how to install it and they told me to buy a product called household goop

    Hi Charrua,

    could you email me the email address for Loop Loc? Did you correspond with a specific person?

    Thanks
    Hal

  4. #4
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    Default Re: Loop-Lock Repair

    Hal

    I sent the email to the following address.

    Sales@looploc.com

    Good luck

  5. #5
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    Default Re: Loop-Lock Repair

    You know, I tried that email today, and got a reply that I could BUY the repair kit for $18.98..


    I wonder if they have decided to start charging or did you speak with someone to just send a couple of patches?


    Hal

  6. #6
    Join Date
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    Default Re: Loop-Lock Repair

    Below is word for word the email I originally sent them. To my surprise, the next day, a Fedex package was on my doorstep:

    "
    I have a mesh loop-lock cover which has several holes from wear &
    tear. I read somewhere where you have a repair kit that you can mail to
    owners.If true, I would greatly appreciate a repair kit. Besides the address
    which I include below, please let me know if you need anything else. Thank
    you in advance,"

    I never had to call. It probably depends on the mood of the person when they read the email.

    Good luck

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