new pool owner trying to balance swg pool

[Guido]

Hi Cathy,

I have the mineral springs system which came with the new pool. 22 000 IG . The builder left me with 600 pounds Beginners. I balanced the pool and added 300 pounds and my display went straight to 4000 which should be fare to much and the unit should not produce sanitizer. I had my mineral level checked and it was around 1600 so I added all minerals in with brought me up to 3200 according to the test. I called biogard and they stepped me trough a test program with the result that everything is looking good. The service tech told me that a new unit could show for the first weeks some unrealistic #’s and it should be OK in 1 or 2 weeks. We will se so fare no change. I don’t trust the display anyway but with a new unit I should come at least close and specially as the manual says if the minerals go over 3800 the unit will shut down. So I ask myself is the unit operational at all. I tested my Chlorine and from the figures it looks like the unit works but it just don’t feel right. I know that I will not spend next year 30 $ a bag for the Beginnings and the Renewal also look like a balancing pack nothing else. I started my research on what is really in this stuff so I’m sure with this forums help I will soon know what I need to get and that for the 3rd of the price Biogard ask for the same things.

Guido

[mas985]

Cathy,

The unit will shut down if the salt level is too high so if the diagnostic menu shows it generating chlorine when you first turn the pump on, then I would say it is ok. If the display shows a high salt warning, then the unit has shut itself down and you will have to replace some of the water to get the salt level down. Also, higher salt levels will generate more chlorine.