new pool owner trying to balance swg pool

[Guido]

Hi Cathy,

I have the mineral springs system which came with the new pool. 22 000 IG . The builder left me with 600 pounds Beginners. I balanced the pool and added 300 pounds and my display went straight to 4000 which should be fare to much and the unit should not produce sanitizer. I had my mineral level checked and it was around 1600 so I added all minerals in with brought me up to 3200 according to the test. I called biogard and they stepped me trough a test program with the result that everything is looking good. The service tech told me that a new unit could show for the first weeks some unrealistic #’s and it should be OK in 1 or 2 weeks. We will se so fare no change. I don’t trust the display anyway but with a new unit I should come at least close and specially as the manual says if the minerals go over 3800 the unit will shut down. So I ask myself is the unit operational at all. I tested my Chlorine and from the figures it looks like the unit works but it just don’t feel right. I know that I will not spend next year 30 $ a bag for the Beginnings and the Renewal also look like a balancing pack nothing else. I started my research on what is really in this stuff so I’m sure with this forums help I will soon know what I need to get and that for the 3rd of the price Biogard ask for the same things.

Guido